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ITIL V3 Foundations

ITIL V3 Foundations

Availability: In stock

Product Name Price Qty
ITIL V3 Foundations Student Workbook
$125.00

Quick Overview

This 3-day course covers the ITIL® Version 3 best practices and provides students with a foundational knowledge of the functions, roles, and processes that span the service lifecycle.
OR

Details

This 3-day course covers the ITIL® Version 3 best practices which are composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs. Upon completion of the ITIL® V3 Foundations course, students will have foundational knowledge of the functions, roles, and processes that span the service lifecycle.

Outline, Sample/Evaluation, etc.

Product Code 1-33-00001-000-04-23-10-grp
Audience IT Management, IT Support Staff, IT Consultants, Business Managers, Business Process Owners, IT Developers, Service Providers, System Integrators
Course Length 3 Days
Instructor Kit Description Instructor Kit Includes:
  • Student Exercise Handouts
  • Practice Exam PDFs
  • PowerPoint Slides
  • Outline View PDF
    Prerequisites None
    Sample/Evaluation View PDF
    Student Files No
    Revision 4/23/2010

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