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Soft Skills Courseware

Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable. Soft skills are often described by using terms often associated with personality traits and abilities that can be practiced. It's often said that hard skills will get you an interview but you need soft skills to get (and keep) the job.

This category is organized into sub-categories to facilitate easy access to the courseware:

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  1. Bringing Business Solutions to Life

    This content is endorsed by IIBA. (International Institute of Business Analysis) From core fundamentals and technical design to quality assurance and implementation, Bringing Business Solutions to Life helps Business Analysts master all the important processes they are likely to encounter when launching new systems. This two-day workshop begins by reviewing the Business Analysts role throughout the entire lifecycle of a project, and then fills in all the important details
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    Student Price: $150.00

  2. Mastering the Requirements Process

    By mastering the project requirements process, business analysts and project managers can better manage customers expectations and satisfy their needs. Requirements discovery is the first step to a successful project. This workshop focuses on the skills necessary to thoroughly gather requirements from stakeholders, procedures, system components, and various business documents.
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    Student Price: $225.00

  3. Program Management

    Program Management is a two-day course that represents an approach that can significantly improve results when an organization must undertake an endeavor that is large in scope and complexity.
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    Student Price: $150.00

  4. ITIL V3 Foundations

    This 3-day course covers the ITIL® Version 3 best practices and provides students with a foundational knowledge of the functions, roles, and processes that span the service lifecycle.
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    Student Price: $125.00

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